Privacy Notice
Thank you for your interest in Bike Durham. Our staff, volunteers, activists and members are committed to safe, affordable, and sustainable transportation in Durham. Our mission is to use events, education, and advocacy to empower everyone to walk, bike, and use public transit more often.
ABOUT THIS PRIVACY NOTICE
Bike Durham has created this Privacy Notice to explain why we collect particular information and how we will protect your personal privacy within our website. The following discloses Bike Durham’s practices related to the collection, use and disclosure of your personal information. Bike Durham’s website is bikedurham.org. Additionally, your communication with Bike Durham through third party websites and media including, but not limited to, actionnetwork.org, Facebook, Instagram and Twitter, are subject to the privacy policies of those sites.
In order to fully understand your rights we encourage you to read this Privacy Notice. Bike Durham reserves the right at any time and without notice to change this Privacy Notice by posting such changes on our website. Any such change will be effective immediately upon posting. Your use of or visit to our website, your subscription to our email or mobile messaging lists and your request to make a donation constitute your informed consent and acceptance with these stated personal information practices and this Privacy Notice.
If you have any questions or comments concerning our personal information management practices, please contact us at info@bikedurham.org or 984 329-2470.
YOUR PERSONAL INFORMATION
Our registration forms require users to give us contact information that may include name, email address, format preference (HTML vs. Text), address, interests and similar information. Once you provide your personal information, you are not anonymous to Bike Durham.
To process donations and membership transactions, Bike Durham uses a third party vendor for processing credit card information. Bike Durham does not request or store sensitive information from our visitors such as social security numbers or credit card information. Through our website Bike Durham collects your credit card information via a secure, encrypted form, and our third party vendor stores that information in a secure and fully encrypted format. Bike Durham does not have access to your credit card information.
HOW BIKE DURHAM USES YOUR INFORMATION
Bike Durham may use your information to process and respond to Bike Durham mission-related inquiries and for the purposes for which you provided the information, such as to process donations, register or renew you as a member, for you to purchase merchandise, or receive information about a project, program, event, or advocacy opportunity; to personalize the content of email and personalize the content and improve the navigability of the website; and to alert you to new programs or projects, features on our website, special events, surveys, services, or advocacy opportunities.
If you are making a donation in honor or memory of someone, we will not use their personal information for any purpose other than to send an acknowledgment.
If a user elects to use our referral service for informing a friend about Bike Durham or our website, we ask them for the friend's name and email address. Bike Durham will automatically send the friend an email inviting them to visit the website. Bike Durham stores this information for the sole purpose of sending this email invitation.
SHARING
Bike Durham never rents or sells your contact information (email, phone number, postal address). Your information is only used for communications and work directly related to Bike Durham. Bike Durham may share content from or about partners or sponsors, but those communications will come from Bike Durham directly.
SECURITY
On our donation pages, please make note of the domain name in your website address bar. The name there begins with "https," which indicates that the page is encrypted. Encryption actually makes your online donation more secure than using a credit card in physical form at a store, restaurant, or any other place of business.
All information provided to Bike Durham through our website and third-party websites is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our website that is only accessible by certain qualified employees of Bike Durham. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
OTHER WEBSITES
Our website contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Bike Durham has no responsibility. We encourage you to read the privacy statements on all such websites as their policies may be different than ours.
WEBSITE DATA
Our website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address (An IP address is a number that is automatically assigned to your computer when you use the Internet.)
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. We collect an IP address from all visitors to our website. Bike Durham does not link IP addresses to personally identifiable information.
USE OF “COOKIES”
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described in the link, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies it is possible that some areas of our website will not function properly when you view them.
EMAIL OPT OUT
If you would like to opt out of email communications at any time, you can click the Unsubscribe link included at the bottom of every Bike Durham email communication. You may also contact us at info@bikedurham.org or (984) 329-2470 at any time to be removed from our distribution list.
CORRESPONDENCE THROUGH E-MAIL, FACEBOOK, INSTAGRAM, TWITTER AND MORE
If you choose to correspond with us through e-mail, Facebook, Instagram, Twitter, an online chat forum or other similar electronic communications tool, we may retain the content of your message together with your e-mail address, other identifying user information and our responses.
MOBILE MESSAGING TERMS AND CONDITIONS
By subscribing to Bike Durham mobile alerts, the user consents to receive periodic text messages from Bike Durham with opportunities to engage in our mission (event announcements or action alerts) or donate in support of safe, affordable, and sustainable transportation access for everyone in Durham.
You can cancel the mobile messaging (SMS) service at any time. Just text "STOP" to the number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
There is no fee from Bike Durham to receive text messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier’s name and the date, time and content of your messages. We may use this information to contact you and provide the services you request from us. Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless operator may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. Wireless operators do not guarantee message delivery and will not be held liable for delayed or undelivered messages.
Bike Durham will not be liable for any delays in the receipt of any SMS message as delivery is subject to effective transmission from your network operator.
If you have any questions, text HELP to the number you received a text message from or contact us at or info@bikedurham.org.
PHOTOGRAPHY AND DEPICTIONS AT EVENTS
Bike Durham photographs its events in public as well as private venues. Your photograph, likeness, and name may be used for promotional purposes in furtherance of our mission as a non-profit organization. We use these photographs and depictions only for communications and work directly related to Bike Durham.
You may share your photography from Bike Durham events with us by emailing us at info@bikedurham.org. By sharing your photographs, you give Bike Durham authorization to use your images for promotional purposes in furtherance of our mission. As a practice, we credit photographers in all digital and print publications.
OTHER / GENERAL
Our supporters’ goodwill and generosity are very important to us and so is your privacy. If you feel that your privacy has been violated or that Bike Durham has misused your information in any way, please contact us.
If you have any questions about this Privacy Notice, the practices of this website, or your dealings with this website, please contact us: info@bikedurham.org or 984 329-2470.